Using Codex to read listing activity and plan follow-up

“Use Codex to help interpret Crexi listing activity and plan relevant follow-up. This short training chapter shows how an agent can distinguish exposure from intent and ask better qualifying questions.”Why it's useful: A commercial broker uses Codex on a real office listing to separate casual views from real interest and plan the next follow-up.

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1. Prioritize explicit inquiries and meaningful engagement.
2. Separate owner activity from potential prospects.
3. Check message history before duplicating outreach.
4. Ask about use, size, budget and move-in timing.
5. Match responses to suitable suites and highlighted plans.
6. Track replies, tours and the next follow-up.